GENERAL TERMS OF SALE

 

1. Clauses imposed by the loi de confiance dans l’économie numérique, object of the website and designation of the parties

This website is edited by the company Lucia Iraci, S.A.R.L. (limited company) with a capital of 15245 €, registered at the Companies Register (RCS) of Paris under the number B 428 084 842 00023, and located 13 rue du vieux colombier, 75006 Paris.

The editor can be reached on the phone at this number 0680186228 or by Email at this address: luciairaci.coiffure@orange.fr

VAT number: FR 494 28 08 48 42.

This website is hosted by OVH. Headquarters: 2 rue Kellermann - 59100 Roubaix - France and reachable on the phone at this number: 08 99 70 17 61.

The edition director is Mrs. Lucia Iraci, also acting as responsible of the writing.

The subscription to a contract governed by these general terms of sale, with the editor of this website implies the acceptance, by the user, of the general terms of sale, who recognizes by the same fact being fully aware of them. This acceptance will consist in the fact, for the Internet user, to tick the box corresponding to this sentence: « je reconnais avoir lu et accepté les conditions générales de vente et d’utilisation du site. » (I recognize having read and accepted the general terms of sale and of use of the website).
This fact of ticking this box will be considered as having the same value than a handwritten signature of the Internet user. The Internet user acknowledges the quality of evidence of the automatic recording systems of the editor of this website and, except to prove the contrary, he renounces to challenge them in case of litigation.
The acceptance of these general terms of sale implies from the Internet users that they have the full legal capacity to do so, or if not, that they have the authorization of someone responsible for them, or that they have a warrant if they are acting for a corporation.

1. Orders and description of the purchasing process

In order to comply with the provisions of the loi de confiance dans l’économie numérique of the 21 of June 2004, will be described hereafter the ordering process:

In order to purchase goods, the internet users will have to select one or several items and add them to their basket. When the order will be completed, they will be able to access to their basket by clicking on the button provided to do so.

By consulting their basket, the members will have the possibility to check the quantity and the nature of the items that they have chosen and to check the unit price as well as the total amount of the order. They will have the possibility of removing one or several items from their basket. On this summary will also be indicated to the members the possibility they have to use or not their right of withdrawal and the deadlines that apply.

If the order suits them and they wish to validate it, the Internet users can click the button to validate, they will reach then a form in which they can or seize their identifiers of connection if they already possess it, or join on the site by completing the form which is presented to them, with the personal information concerning them. 

From the moment they are connected or after they perfectly completed the form, the clients will then be invited to verify or modify their billing information then will be invited to make the payment by being redirecting for that on a secured payment interface.

After the payment is effectively received by the editor of the website, this editor commits himself to acknowledge receipt of payment to the user electronically within 24 hours maximum.

In the same way and in the same time, the editor commits himself to send to the client an Email summarizing the order and confirming the treatment, repeating in addition all the information relating to the chosen package, the services subscribed, their execution, and the modalities to use their right of withdrawal.

The indicated prices are in Euros, all taxes included. These prices can be modified at anytime by the editor, the indicated prices are only applicable on the day of order and do not have any effect for the future.

In any case, the delivery expenses will be indicated to the client before payment and apply only for the deliveries made within France metropolitan territory, including Corsica. The clients have to connect with the customer service for any other place of delivery.

Products and items remain the property of the seller until complete payment of their price, according to the present retention of title clause. 

The availability of the products is indicated on the website, in the brief description of every item.

2. Information relating to the payment

The member can make an order on this website and pay by Credit card and paypal.

Payments by credit card are made through secured transactions by the provider: Paypal. In case of payment by credit card, the editor of this website does not have access to any data relating to the payment of the user. The payment is directly made into the hands of the bank.

3. Delivery

Orders are delivered by post, within 48 hours from the reception of the payment by the seller.

Some products or volumes of orders may however require more than 48 working days to be delivered, a specific reference will be made during the validation of the order.

4. Clause relating to consumer rights

The Customer Service of this website is accessible at this phone number (normal rate): 33+ 1 42 22 29 86 , by Email at this address: lluciairaci.coiffure@orange.fr or by the post at this address: Lucia Iraci Sarl, 13 rue du vieux colombier, 75006 Paris (France). In the last two cases, an answer will be sent by the editor within 48 hours.

In accordance with the legislation in force, the consumers have 7 days from the day of subscription to ask for the reimbursement when using their right of withdrawal. To use that right, they must send a registered mail at the headquarters of the company: Lucia Iraci Sarl, 13 rue du vieux colombier 75006  Paris, France, asking for the exchange or the reimbursement of the sums paid by them.

It is expressly reminded to the users that the right of withdrawal cannot be used as soon as they will have unsealed or damaged the packaging of the products bought on the present website, according to the provisions of the article L121-20-2 of the French consumer code.

Any delay in delivery can lead to the cancellation of the sale on the initiative of the consumer, on simple written request of its part. The consumer will then be reimbursed of the sums paid by him during the order. The present clause does not apply if the delay in the delivery is of a case of force majeure, independent from the will of the editor.

In such a case, the client makes a commitment not to exercise pursuits against the website and its editor and not to ask for the cancellation of the sale foreseen in the present article.

5. Product guarantees

All items are sold in the respect of the current legal and statutory measures and enjoy all the necessary authorizations to their launching on the market. The compulsory instructions required by the current legal and statutory measures will be made on the present website, and in particular in the brief description of every item.

If a product bought on the present site show a defect, the customers enjoy, according to the provision of the French civil code, a two-years period from the discovery of the aforementioned defect to ask for the exchange or for the reimbursement, and, in application of the article L211-5 of the consumer code they will have a two-year period from the reception of the aforementioned product to ask for the exchange or for the reimbursement, in case that the delivered item does not conform, in the sense given to this word by the aforesaid article. To exercise one of these rights, it is up to them to return the goods to the company at the following address: 13 rue du vieux colombier, 75006 Paris, accompanied with a covering letter asking for reimbursement or exchange. The cost of returning the goods, in this last case only, will be reimbursed to the customer by check or by transfer within 30 days maximum.

6. Clause to comply with the loi Informatique et Libertés, 6 january 1978

The Internet users have the possibility to give personal data concerning them. Giving personal data is not required to navigate on the website. But the registration on the website requires the collection, by the editor, of personal data concerning the Internet users. The Internet users who do not want to give the personal information necessary to the creation of a personal area will not be able to use the services offered on this website by the editor and will not be able to order on this website.
In the frame of an order on this website, the information relating to the collection of data relating to the payment, in particular the credit card number and its use for identification is submitted to the agreement of the person concerned, through the different forms that are on the website.

Collected data is necessary to the proper administration of the services offered on this website as well as to the respect of his contractual obligations by the editor. This data is kept by the editor only as the editor, and the editor commits himself not to use the data in another frame, not to give the data to third parties without the express consent of the users except when the law requires it.

Contact details of all the users registered on this website will be saved for a period of six months, reasonable time necessary to a proper administration of the website and to a normal use of the data. These details will be kept in secured conditions, according to the current means of the technology, in the respect of the Loi Informatique et Libertés of 6 January 1978.

Accordingly to this Act, they have a right to oppose, question, access and modify the details they gave. To use that right, they just have to contact the editor of this website, by sending an Email to: liraci@noos.fr, or by the post at the postal address of the editor mentioned above in these general terms of sale.
Collected personal data is computer processed only to the use of the editor of this website. 
The responsible of the process is Iraci Lucia of this website, whose details are indicated above in these general terms of sale.
Collected personal data are not subject to any transfer abroad.

Cnil declaration number : xxxx

In addition, the editor keeps the right to collect the public IP address (Internet Protocol) of any Internet user. This IP address will be associated to the account of the user in the aim of guaranteeing the security of the system. The collection of this IP address will be made in an anonymous way, it will be kept for the same duration as the personal information and will be only intended to allow a good administration of the services proposed on the present website. The IP address corresponds to a series of figures separated from points allowing the unique identification of a computer on the Internet network.

The editor will have to communicate all the personal data of an Internet user to the Police (on judicial requisition) or to every person (on prescription of the judge). The IP address of your computer can be compared with the effective identity of the subscriber detained by the IAP (internet access provider).

7. Clause relating to cookie collection

In order to offer to all the Internet users an optimized navigation on this website and a better operation of the different interfaces and applications, the editor may proceed to the implementation of a cookie on the computer of the user. This cookie is to keep the information relating to the navigation on the website (date, pages, hours), as well as possible data given by the Internet users during their visit (researches, logins, email, password). These cookies are to be kept on the computer of the user for a variable duration up to 1 year, and can be read and used by the editor at the time of a later visit of the Internet user on this website. 

The user has the possibility to block, change the shelf or delete this cookie via the interface of his Internet browser (generally: tools or options / privacy or confidentiality). In such a case, the navigation on this website will not be optimized. If systematically disabling the cookies on the Internet browser of the user forbids him to use certain services or functionalities given by the editor, this malfunction can never constitute damage for the member who can never pretend to any indemnity due to that fact.

The Internet users also have the possibility to delete the cookies already existing in their computer, by going in the menu of their browser to that effect (generally, tools or options / privacy or confidentiality). Such an action does not have an effect on the navigation on this website, but make them lose the benefits given by this cookie. In such a case, they would have to give again all the details concerning them.

8. Exemption of liability of the editor in the frame for the performance of this contract

In case of impossibility to access the website, due to technical issues or any other reason, the Internet users can never sue for damages and cannot pretend to any indemnity. 

In case of a delivery of a parcel manifestly and apparently damaged, the customer must refuse it to benefit from the guarantee provided by the carrier. The customer will beside have to immediately inform the seller, so that a new parcel can be prepared and sent as soon as the seller receives the damaged parcel. In such a case, the delivery deadlines indicated higher in the present general conditions will not be applicable any more.

The unavailability, even if prolonged and without any maximum duration, of one or several products, cannot constitute a damage for the Internet users and can never give rise to damages claim toward the website or its editor.

The visual representations of the products, published on the present website, are guaranteed by the editor as perfectly faithful to the reality, to satisfy its obligation of perfect information. However, in the present state of the technique, these representations in particular in terms of color or shape, can vary from one computer to another or differ from the reality according to the quality of the graphic accessories and from the screen or according to the resolution of the displaying. These variations and differences can in no way be attributed to the editor whose liability can in no way be engaged on this fact.

The editor makes a commitment to respect all the regulatory and legislative measures now effective in France and cannot be held responsible for non compliance with the regulatory and legislative measures in force in other countries.

The risks involved in the use of the products are stated on the website and on the product, as well as, if necessary, on the instructions for use of the product. By subscribing to the present general conditions, the clients declare to be perfectly informed about all the risks, even exceptional, associated with the use of the product object of the sale. In case of unwanted effects not mentioned on the present website, on the packaging or in the instructions for use of the product, the consumer is invited to inform his doctor, the product manufacturer or the French Agency for the Sanitary Safety of Health Care Products (AFSAAPS) as soon as possible.

The hyperlinks that can be found on this website can refer to other websites. The liability of the editor can never be engaged if the content of these websites contravene the law in force. As well as the liability of this website can never be engaged if the visit by an Internet user, of one of these websites, causes him a prejudice.

9. Intellectual property rights relating to the elements published on this website

All the elements of this website belong to the editing company and are protected by the Intellectual Property law.

Thus, Internet users recognize that, without authorization, any total or partial copy and any broadcasting or exploitation of one or some of these elements, even modified, will may give rise to a legal proceedings led against them by the editor or his legal successors.

This protection will concern all the textual and graphic contents of the site, but also its structure, its name and its graphics standards.

10. Diverse clauses

The general terms of sale are submitted to French law. Only the French version applies. Any translation than can be made available to the members is only indicative. This English version is only indicative.

The general terms of sale can be modified at anytime by the editor of this website or his attorney. The general terms of sale that apply to the user are those in force at the time of his subscription to the service. The editor commits himself to keep all the older general terms of sale to send them to any user who would ask for them.

Except contrarily provided by public order, any litigation than can arise in the frame of the performance of these general terms of sale can, before any action justice, be submitted to the appreciation of the editor of this website in order to find an amicable settlement. It is expressly reminded that demands for amicable settlement do not suspend the time limit to bring actions in justice.

If one of the clauses of these general terms of sales had to be declared void by a court, it would not render all the other clauses void, and they would remain valid. 

The fact, for the editor, not to use temporarily or permanently one or more clauses of these general terms of sale does never amount for a waiver to use all the other clauses of the general terms of sale.